Message From Chief Williams

Letter From the Chief

Moving from South Florida to Gallatin to assume the position of Fire Chief in 2016, was a big change for myself and my family. Through extensive interviews with city leaders and existing fire department staff, I had an expectation of what the experience would be. I knew that the job would be challenging; however, I didn't realize how wonderful the community would be. When my family and I arrived, our movers were delayed so things didn't start out as smoothly as I would have hoped. Nevertheless, our neighbors were so thoughtful, bringing over food items, a folding table and a couple of chairs for us to use until our furniture arrived. I knew right away that this was a place that I could be proud to call home.

As the Chief of Gallatin's fire department, I believe it's important to cultivate a work culture that is progressive, embraces professionalism, mutual respect, and accountability: A culture forged in a belief in what we are doing, a culture of family, and a culture of success. I am dedicated to working toward this positive work environment and to building an organization that will meet the ever-growing needs of this city while exceeding our citizen's service delivery expectations.
Gallatin is a unique place with its 35,000 residents as well as commercial, manufacturing, professional and industrial properties spread across 32 square miles in Sumner County. Currently, Gallatin Fire Department employs 75 line personnel that respond to more than 3,500 calls a year. When you consider firefighters understanding of fire suppression, search and rescue, medical care, and hazardous materials, you begin to understand the complexity of the all-hazards nature of the fire service. The bar is set very high when it comes to the academic and physical demands of this job. Our operations division members have the skill sets required for this job and perform admirably when called to service. GFD also have nine support personnel that provide support services, fire prevention, as well as fire administration.

Finally, I'd like to say that Gallatin really matters to myself and my staff. Our families live here so we are a part of the community. Every person on our team vows to protect, to respond to you as fast as possible, and to serve every citizen with the respect they deserve. It is my hope that we can work together in improving our community's fire department. Stop by for a tour and let us show you what we do. Invite us to your events so that we can share fire prevention and home safety information. Wave when you see us out on local streets, you will get a wave and a smile in return. Together we will be a stronger community and make Gallatin a safer place for all.

Our Commitment to Excellence

It is our commitment to serve our community with excellence. To be professional, courteous, efficient, and proficient in our skills and our service delivery. We promise to prepare for the worst that life can offer, and when called upon, we vow to deliver the best. This is our commitment to our community

Our Mission

The Mission of the Gallatin Fire Department is to serve the citizens and businesses of the City of Gallatin by protecting life, property, and the environment from the hazards and dangers of fires, medical emergencies, and manmade or natural disasters through prevention, education, and timely incident response.

Our Vision

Gallatin Fire Department's vision is to be a diverse progressive organization focused on high quality service delivery while maintaining cost effectiveness for a sustainable future.

Our 2016 to 2024 Strategic Initiatives

GFD has identified strategic initiatives to assist with organization direction and mission accomplishment.

Our 6 strategic initiatives are:

  • Enhancing Our Organization: will improve service through providing better direction, increased staffing, implementing standard operating guidelines, and labor/management expectations.
  • Organization Leadership: focuses on formal internal communications, on improvements in the efficiency and effectiveness of the fire department, increase morale, and organization stability.
  • Increase Diversity: increase trust and engagement among the broader population, will improve our public standing, professionalism, and improve our ambassadorship within the community.
  • Increase Training and Development: improve the knowledge, skills, and abilities of personnel in all positions, prepare personnel for advancement and greater responsibility.
  • Succession Planning: succession planning will have replacements ready, take appropriate steps to ensure an internal applicant pool to fill vacancies, determines designated backups and potential successors for select key positions.